# 15 How we could use Library 2.0 in our library service

1. Library notices - currently we email notices to customers but mobile phones are far more popular and portable so we need to also introduce SMS notices
2. Instant messaging - take advantage of this and perhaps use this for answering reference queries. I know this is quite popular amongst the younger generation in universities
3. Web prescence - promote the library and its services out where the next generation spends a lot of their time - create a MySpace account for the library, get involved in Second Life etc
4. Activities - encourage people to also see the library as a recreational and fun place - have gaming nights for Xbox, Nintendo etc.